Terms and Conditions

1. General Terms and Conditions

Welcome to C² Laser Engraving, LLC ("we," "us," "our"). By accessing or using our services, you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using our services.

2. Services Overview

We provide custom laser engraving services, including but not limited to:

  • Personal items

  • Firearms and accessories

  • Bulk orders (20 items or more, eligible for discounts)

  • NFA engraving services

  • Glock stippling

All orders are subject to review and acceptance by C² Laser Engraving, LLC.

3. Custom Work Terms

  • Submission of Artwork: By submitting any artwork, text, or images for engraving, you confirm you have the legal right to use them. You agree not to provide content that infringes on intellectual property rights, privacy rights, or any other rights.

  • Design Quality: Low-resolution images may incur a design fee of $40/hour for enhancement. The minimum fee for any custom work is $25.

  • Ownership: All designs created by C² Laser Engraving, LLC remain our property and may be used for marketing purposes unless otherwise agreed in writing.

  • Approval Process: You will receive a proof or image of the finished engraving for approval before shipping.

4. Customer-Supplied Items

  • Customers may send in their own items for custom engraving. Items must be shipped to: 5329 Mt. Pleasant N. St., Greenwood, IN 46142 Include your order number on the box and, optionally, a return shipping label. Insurance is highly recommended, as we are not liable for items lost or damaged in transit.

  • Items not collected within 90 days of completion will be considered abandoned and become property of C² Laser Engraving, LLC.

  • We are not responsible for damage to customer-supplied items caused during the engraving process, including but not limited to coatings, materials, or pre-existing conditions.

5. Firearm Engraving and FFL Compliance

  • Shipping Firearms: Firearms must be shipped in compliance with federal, state, and local laws. Handguns and NFA items must ship via FedEx or UPS 2-day air. Long guns can ship via USPS, UPS, or FedEx ground.

  • Documentation: Include a copy of your driver’s license and the quote emailed to you. Shipments must be insured, and return shipments will go to the same address or FFL they originated from.

  • Prohibited Items: Do not ship live ammunition, optics, lasers, or electronics.

  • NFA Engraving Standards: All NFA engravings will meet ATF standards (minimum depth 0.003 inch, height 1/16 inch).

6. Glock Stippling

  • Pricing: Glock stippling starts at $150, with add-ons available at additional costs.

  • Customization: You may select patterns from our stock designs or upload your own. Gray areas in patterns are recessed; white areas remain raised. Variations in size and orientation may occur due to frame differences.

  • Approval and Liability: Final approval of stippling patterns will be sought before engraving. Stippling is permanent, and no liability is accepted for any dissatisfaction post-completion.

7. Order Process

  1. Complete the Form: Provide detailed information about your order.

  2. Confirmation: A staff member will contact you within 24 hours to discuss details and provide a quote.

  3. Shipping: Ship your items with the order number on the box. Include insurance.

  4. Completion: We will send a picture of the completed item and an invoice. Items will be shipped back upon receipt of payment.

8. Discounts and Bulk Orders

Discounts are available for bulk orders (20 items or more). Contact us to discuss pricing and terms for bulk services.

9. Shipping Policy

  • Customers are responsible for all shipping costs, including insurance.

  • C² Laser Engraving, LLC is not liable for items lost or damaged during shipping.

  • Return shipments must comply with all applicable laws and regulations.

10. Limitations of Liability

C² Laser Engraving, LLC is not responsible for:

  • Errors made by customers during personalization (e.g., typos, low-resolution images).

  • Damage to items with unknown coatings or materials.

  • Variations in color or design due to material differences or finish.

  • Loss or damage during shipping.

11. Refund and Cancellation Policy

  • All sales are final. Customized products cannot be canceled, changed, or refunded once an order is placed.

  • Refunds will not be issued for customer-supplied items damaged during the engraving process.

12. Privacy Policy

Your personal information will be used solely to process your order and contact you regarding services. By submitting your contact information, you consent to receive emails, calls, or texts related to your order.

13. Governing Law

These Terms and Conditions are governed by the laws of the State of Indiana and applicable federal laws. Disputes arising from services shall be resolved in the courts of Indiana.

14. Contact Information

For questions or concerns, contact us at:

By placing an order with C² Laser Engraving, LLC, you agree to these Terms and Conditions.